Privacy policy

What we collect

• When you fill in the contact form: your name, your organization if you give it, your email or mobile number, and the description of your request.
• When you join the founders' waitlist: your email.
• When you browse the site: our server automatically logs your IP address, browser type, the page requested and the time.

We don't ask for sensitive data, so please don't include it in your request.

How we use it

• To respond to your request and contact you about it.
• To tell you when we start taking founders' projects, if you joined the waitlist.
• To run the site and protect it from abuse and automated spam.

We don't sell your data or use it for other marketing without your consent.

Legal basis

We process form data based on your consent when you submit it. You can withdraw it by emailing us, without affecting anything done before you withdraw it. We process technical logs because they are necessary to run and secure the site.

Cookies and browser storage

We use no analytics and no cookies for tracking or advertising. We only store in your browser:

• Your choice of light or dark mode, which stays on your device and never reaches us.
• The site language, if you pick it yourself, in a single cookie (NEXT_LOCALE) that lasts one year, so the site opens in your language on your next visit.

Who we share it with

We rely on service providers who process data on our behalf and only for this purpose:

• The hosting provider that runs the site.
• The email delivery service that brings form messages to us.
• The email provider where we receive them.

We may also disclose data when a law or a competent authority requires us to, or when it is necessary to protect our rights under the law.

Transfers outside Saudi Arabia

Your data may be stored or processed by these providers on servers outside Saudi Arabia, only to provide the services above and as permitted by the Personal Data Protection Law and its regulations.

How long we keep it

• Contact form messages: as long as needed to follow up on your request, then deleted within 24 months of our last contact, or sooner if you ask.
• Waitlist email: until we tell you we've started taking founders' projects, or until you ask us to delete it.
• Technical logs: deleted automatically from our server after 14 days.

This does not apply to data a law requires us to keep longer, or to correspondence that becomes part of a contract between us, which its terms govern. Service providers may also keep backups or delivery logs for a limited time under their own policies before deleting them automatically.

How we protect it

Everything you send through the site travels over an encrypted connection (HTTPS), and only the members of the Telma team who need to answer your message can read it. Still, no method of transmitting or storing data over the internet is completely secure.

Your rights

Under the Personal Data Protection Law, you have the right to:

• Know how we collect and use your data, as this page explains.
• Access your data and request a copy.
• Ask us to correct or complete it.
• Ask us to delete it.
• Withdraw your consent.

To exercise any of these rights, email info@telmatech.co. We may need to verify your identity before acting on your request, and we will respond within the period the law sets and in line with its provisions and exceptions.

If you are not satisfied with our response, you can file a complaint with the Saudi Data & AI Authority (SDAIA).

Links to other sites

The site may link to other sites or services, such as WhatsApp, which have their own privacy policies that we don't control.

Children

This site is meant for organizations, businesses and founders, and we don't knowingly collect data from anyone under 18.

Changes to this policy

We may update this policy and will publish any change on this page with its last-updated date. This policy is governed by the laws of Saudi Arabia, and the Arabic text prevails if it differs from the English.

Contact

Questions about your privacy: info@telmatech.co